
Day 1
Module
1 Motivation & Leadership of People
What makes an effective
leader? How do we judge our effectiveness as leaders? What motivates people
to work effectively? How does communication and interaction within the working
group affect performance?
Module
2 Audit & Optimisation of Operations
Factors to be monitored and methods of data collection and analysis of performance.
Use of indicators to determine areas of potential improvement.
Case
Study 1 - Costing & Financial Control
The participants, working in small syndicates, explore the build up of cost
centres and how the various functions should be costed with consideration
of how the costs should be attributed to the main functions.
Day 2
Module
3 Employment Legislation & Personnel Management
The line manager’s role in recruitment, training, development and discipline.
Managing interviews and procedures, the process and powers of industrial tribunals
and the legal framework, illustrated by cases and examples.
Module
4 Inventory Management & Control Techniques
A review of the principles and theory of statistical stock control including
DRP and JIT.
Module
5 IT in Warehousing & Distribution
Discussion and demonstration of systems and modelling software for management,
planning and control of warehouse and distribution operations.
Case
Study 2 – Managing Recruitment Training & Dismissal
Working in syndicates, the practical application of the theory and legislation
for managing these critical activities is explored with ongoing feedback to
develop a full understanding of the issues and potential pitfalls.
Day 3
Module
6 Monitoring, Control & Management Reports
Distribution is arguably the most important element of the corporate supply
chain. This module outlines the techniques and systems which enable the manager
to optimise performance on an ongoing basis
Module
7
Legislation, Statutory Requirements & Dealing With the Authorities
As the requirements and penalties become more onerous, with ignorance no defence,
the manager must be properly prepared to ensure that his company is not put
at risk. EU Directives and legislation on Health & Safety, Fire, Planning
and Building Control are outlined and discussed with guidance on approaching
the authorities to obtain support and avoid difficulties.
Module
8 Management of Contractors & Suppliers
Third parties play an increasing role in providing the logistics service.
Dealing effectively with contractors and suppliers is an essential management
skill. We consider the issues involved in outsourcing with examples of the
principles involved in creating and managing contracts and relationships.
info@logisticseducation.co.uk
Building 243, University Campus, Cranfield, Bedford, MK43 0AL, UK
Tel: +44 (0) 1234 712618 Fax: +44 (0) 1234 241431
